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FAQ for Debit Card

Q: Where I can use my BOB NZ debit card?

A: Our ATM card is acceptable in all VISA enabled ATM and PAYMARK EFTPOS. To avoid any embarrassing situation please be aware that it will NOT be accepted in Non - VISA ATM and Non- PAYMARK EFTPOS.

Q: How to activate my debit card?

A: Please visit one of our branches and contact one of our branch officials during business hours for activation of your debit card. If you are not able to come during business hours, then please follow the below mentioned steps for activation of your debit card:

Step 1: Insert your Debit Card in BOB NZ ATM machin i.e

Step 2: Please feed in your PIN Number as 1234 (Please ensure NOT to press the enter button)

Step 3: Click on option change PIN (found on top left corner of ATM Screen)

Step 4: Please feed in your own PIN number of 4 digits (Please ensure NOT to press the enter button)

Step 5: Re-enter your own PIN Number for confirmation (Please ensure NOT to press the enter button)

Step 6: ATM Will generate a PIN Change confirmation slip.

Step 7: Kindly update your base branch for activation of your debit card in system once you are through with the above mentioned steps.